RETURN AND EXCHANGE POLICY

To facilitate our clients, we offer exchange for purchased articles from Theloftify online and in outlet stores only if

An article can only be exchanged free of cost within 7 days if it is unused, tags are intact.  Rider will bring in your new exchanged order and collect old one from the customer. To process an exchange, contact our customer service center at +92 3210004478 and email at info@theloftify.com and must mention your order reference number.

ORDER CANCELLATION

Theloftify provides the facility of the order cancellation at any time before the order has been shipped. Once the order has been shipped you will receive a shipping confirmation email with tracking information.

Theloftify reserves the right to cancel orders if the item is out of stock, pricing errors, or credit card decline by the issuing by the financial institution.